Is it possible to text 000




















If you have a speech or hearing impairment, you can use the text-based service. If you can't speak English, you can call triple zero and ask for Police, Fire or Ambulance. Stay on the line and they will organise a translator. If you are unable to speak, you will be directed to an interactive voice response IVR unit. You will be asked to press '55' if you need assistance and police will be dispatched.

The Australian health system has many different types of services available to help you. Watch this video to learn the most appropriate service to your health needs. Learn more here about the development and quality assurance of healthdirect content. In an emergency, call Triple Zero and ask for an ambulance. Read more on Queensland Health website. Read more on St John Ambulance Australia website.

Read more on NT Health website. Having one or more signs or symptoms of a heart attack means this is a life-threatening emergency—call triple zero for an ambulance immediately. An overdose is a medical emergency that requires immediate medical attention. Always call triple zero if you know or think that someone has had an overdose. Read more on Better Health Channel website.

Bleeding may present as minor bleeding from small cuts, abrasions and nosebleeds or severe externally or internally from trauma. Bleeding always requires immediate attention and first aid. Always call triple zero in an emergency. Read more on National Centre for Farmer Health website. Learn what to do when applying asthma first aid in an emergency situation.

Call in a life-threatening situation. Read more on Asthma Australia website. Read more on Allergy and Anaphylaxis Australia website. People vary in what they know, understand and believe about death and dying. Information can help families and carers prepare as someone approaches the last few weeks and days of life.

If you are calling using a mobile or satellite phone the operator will ask you for other location information. You will then be connected to an emergency service operator, who will take details of the situation. Stay on the line, speak clearly and answer the operator's questions. Give them the details of where you are, including street number, name, nearest cross street, and locality. In rural areas it is important to give the full address and distances from landmarks and roads, not just the name of the property.

Once connected to an emergency services operator Once you have been connected to the appropriate emergency services operator e. Ambulance you will then be asked a series of questions depending on the situation such as; the address and location of the emergency the telephone number you are calling from or a telephone number that you can be back contacted on what the problem is if the person is conscious or breathing how many people are injured the person's age and gender The operator may give you helpful advice while the emergency service is on its way.

Tips for helping emergency services find you Provide the street number, street name, nearest cross street and the area, including distances from landmarks and roads as well as the property name especially in rural areas If you call while travelling, state the direction you are travelling, the last motorway exit or town you passed and a description of the vehicle you're in.

Emergency services will then track you down using location services and arrive as soon as possible. What many should keep in mind, however, is if you're calling from a mobile phone police are unable to decipher your exact location. In that case, often police will investigate who owns the phone and what address is registered to that phone. They'll then come knocking on that address. Therefore, in these kinds of scenarios, it's more effective to be calling from a landline.

For those who aren't residing in Victoria, the 55 process is the same Australia-wide. How each state handles the call is up to each police force. Although we wouldn't wish this scenario on anyone, it's heartening to know processes exist, and your opportunity to reach those who may help isn't hindered by circumstance. My parents are elderly and Mum has Alzheimer's. The question arose how would my Mother cope if something happened to my Father.



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